Luke Real Estate Lancaster Ave, Wilmington, Delaware

Luke Real Estate Reviews

3.7 stars based on 7 reviews

Featured Comments:

• J

  Jeanne Havrilla

  5.0

  Robert Miller, of Luke Real Estate is an accomplished and experienced real estate broker. He is a top notch real estate professional, and full service broker, offering all the necessary comprehensive services you will need, whether buying or selling a home. Not to mention, Luke Real Estate offers lower commission rates, which in fact, is a monetary benefit for the the seller. I highly recommend Luke Real Estate! Robert Miller is a fantastic broker!

• G

  Gary Fredericks

  5.0

  I was going through a divorce and Luke Real Estate (Bob Miller) was my agent in selling my home. Bob has an acute knowledge of the real estate markets both locally and nationally and has a great deal of experience buying and selling homes for all sorts of clients. I picked him because of his experience, which exceeds that of most real estate agents I've ever dealt with. Bob spoke to me about the home which we purchased new 25 years prior. We talked about all the different options and based on his advice he listed the house and it sold in two weeks. I was also selling a house in New Jersey at the same time. That was a completely different and much less professional process. Bob and Luke Real Estate will represent me with any other real estate dealings I have. He is trustworthy, knowledgeable and professional. Thanks, Bob!!

• B

  Bernadette Bradley

  1.0

  If I could give zero stars, I would. In my experience, Bob was insulting to (women) buyers (he was the seller's agent, I was the buyer). My opinion and experience is that his very demeanor was abrasive to me. In my opinion, it seemed that he did not follow up with the seller (we were the buyers) to be certain everything on her end was done prior to the time of closing. I'd be happy to provide the many, many details to anyone who wants them - there are way too many to list here. I've bought and sold many houses in the past and have NEVER encountered a person or a transaction as unpleasant and as difficult as this one was. All I can say is that it seems you get what you pay for in life, and if you think you are saving money by hiring a discount agent - all I believe that you are doing is buying extra problems for yourself and for your buyers.

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  Response from the owner

  Ms. Bernadette Simone, As you know, I represented the SELLER. You were the buyer. After 25+ years in real estate, and thousands of transactions, I still pride myself on superior customer service for my clients, and no circumstance will hinder my passion for helping people with their real estate needs. With that being said, this is the first time in my career that I've ever had to respond to ludicrous reviews from someone I personally don't know. I'm using plural, as in "reviews," because I find it interesting that you've spent your time, writing multiple reviews, on multiple platforms, as an attempt to intimidate me and my company, Luke Real Estate. I would like to clarify, that you were never my client. I represented the seller, who was very happy with the sale of her home, and my provided service. I didn't represent you. My sole objective is to protect the best interests of my clients. I get paid to ensure a successful transition, whether buying or selling, and represent clients well, throughout the entire duration of the transaction. Negotiations between brokers can sometimes be contentious, ending in a way that the "other party" may not like. Due to the fact that I negotiated in the best interest of my client/the seller, (also known as challenging the opinion of the buyer), you, in turn, took to the internet, to tarnish the reputation of my business and defame my character. This was not a dialog, but more like a diatribe, not based on facts. My client and I were in constant communication, throughout the entire sale of her home, and I was available to her, day and night, in the event she had any questions or concerns. She was very grateful as to how I handled everything on her behalf. If you are displeased, I strongly encourage you to speak with YOUR broker, privately. You've publicly called me a "cut-rate" discount broker, insinuating that people who pay less commission, receive lesser service. Luke Real Estate is a full service brokerage, offering sellers a fully marketed, fully managed, and fully serviced home sale, based on a 3.5% commission structure. It's disheartening that we live in a time where where virtual strangers can attempt to destroy one's character and livelihood, while sitting behind a keyboard. I question your sense of entitlement, as you have no right to treat people in a cruel manner, just because you may not have received 100% of your desires or expectations, during real estate negotiations, between two professionals. I feel that your broker and I handled everything in a professional manner. Your opinion is nothing more than speculation and innuendo. I don't understand your intended agenda, since you were never my client. Your online comments are unnecessary, unkind and untrue. In conclusion, I offer you grace. Enjoy your beautiful new home. Thank you, Robert Miller Broker/Owner, Luke Real Estate

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