M&F Bank - Charlotte, NC Beatties Ford Rd, Charlotte, North Carolina

M&F Bank - Charlotte, NC Reviews

3.8 stars based on 13 reviews

Featured Comments:

• K

  Kenneth Waldon

  5.0

  Doing a great job for a local bank. All of my needs have been met. They just need an opportunity to grow and develop

• L

  Li Horne

  2.0

  The drive thru bank teller, pardon I forgotten her name, has the best customer service out of all of the members. Reginald Godette is one of the worse. He has a very “superior” single minded like character. I feel like he doesn’t try to relate and be understanding to customers like me. It’s about what he thinks he knows and not serving the customer who is also apart of community. We as black people have to stop that when it comes having higher credentials and I see it more than once here at this establishment. I lived in Greensboro and when I have problems at Charlotte’s branch, I call Greensboro tbh.

• K

  Kelnisha Walls

  1.0

  This is by far the worse bank I've ever had. Specifically opened an account because it was black owned, but that doesn't matter. Bad business is bad business. They are not very helpful. Everything from online banking, to using the mobile app, to disputing transactions, transferring funds, getting a new debit card, withdrawing money from an ATM. Anything you can think of is extremely inconvenient. Do not bank here unless you need a savings account and don't want to access your funds.

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  Response from the owner

  Ms. Walls - We apologize that your experience has not met your expectations. We are required to uphold our policies related to disputing transactions and have begun the dispute process for you. You will be notified when this has been completed. If you have any questions related to the process or any other matter, we are available at 800-433-8283.

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