MainStreet Mortgage Via Westlake Village, California

MainStreet Mortgage Reviews

5.0 stars based on 14 reviews

Featured Comments:

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  Oscar Mosqueda

  5.0

  Christina is the best she really does an incredible job and is very supportive the entire time!!! I am so happy that we had main street mortgage help us for our first home purchase. Made the experience easy, explaining everything along the way. If you want a mortgage company that really cares about you I would go here. I will definitely be recommending Main Street mortgage to everyone I know

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  Margaret Giuffre

  1.0

  After our loan closed they were not helpful at all. I emailed them multiple times with one small question and they never responded. Wasn’t asking much. Super rude. They were only helpful when they wanted our money. Wouldn’t use again due to this, it shows their true colors.

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  Response from the owner

  Hi Margaret, Your feedback is important and we rely on hearing from our clients to ensure we’re doing a great job. I’m glad we had a chance to speak so I could clarify that your email outreach to me unfortunately went straight into our Quarantined/unsolicited 3rd party email filtering system junk folder and was never seen by me or anyone on my staff. Our clients are the heart of our business and we understand your disappointment when not receiving any response from me to your email. We hope you will not let this one email snafu outshine the very pleasing experience you mentioned having had with MainStreet Mortgage.

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  Todd Mathews

  5.0

  I started doing business with Mainstreet about 6 years ago but have known the owner, John, for a couple decades now. He's always honest, and really goes to bat for everyone with whom he works. He wants to help you get into the best financial scenario possible and will give you sound, experience-based advice, while also presenting all the risks, so that you aren't going into any situation uninformed. Their rates are fair and reasonable - especially considering the service level you're receiving. I have never once needed to question his price. John & his team are some of the most knowledgeable people in the industry. I worked with John, Nathan, & Diana from the Mainstreet office and they all are very responsive, knowledgeable, professional and well-connected. You won't go wrong working with them.

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