Mascoma Bank N Park St, Lebanon, New Hampshire

Mascoma Bank Reviews

3.2 stars based on 5 reviews

Featured Comments:

• E

  Erin Penha

  5.0

  We are confident in our choice to finance our home with Mascoma Bank as referred to us by our attorney and closing agent Hudkins Law PLLC. Our loan officer gave us really great, sound advice above and beyond his duties. To learn after that this is a certified B-corporation made it all the more necessary to recommend working with this great institution.

• C

  Cady LeBlanc

  1.0

  If I could give them 0 stars I would. I’ve been trying to change my phone number with them since I moved almost a year ago. I’ve gone there in person to fill out a form more than once, I’ve called them more than once. They still have my home number from my former residence on my account. Mind you, I haven’t lived there for 11 months. I got locked out of my online banking today and I can’t reset my password until Monday when I can call them because the only way to reset it online is to have a code called or texted to the phone number I haven’t had in 11 months. You can supposedly have a code texted to some Authenticator app but the only way to access that is to buy a subscription. I will be switching banks ASAP

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  Response from the owner

  Please call our customer care center, we would love to help you get this resolved today.

• J

  Jill Jarvis

  1.0

  There website says open til noon on Saturday and I walked in at 11:50 and they were already and it was too late to go to a different location so thanks for that. Try updating your website so people can make other accommodations

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