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- Members Choice Credit Union - North Fry Rd. Rd, N Fry, Katy
- Phone:
- (281) 398-9900
- Website:
- https://locations.mccu.com/members-choice-credit-union-north-fry-rd-283d58e7e33d
- Address:
- 3770 N Fry Rd, Katy, TX 77449
- Hours:
- Thursday9AM–6PMCLOSE
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Members Choice Credit Union - North Fry Rd. Reviews
3.7 stars based on 49 reviews
Featured Comments:
b
bertha aikins
4.0
I have been with MCCU since 2017, they have always had great customer service but I have notice in the last 3 months their customer service is going down every time I go to the two main branches that I use the turn over of employees is so obvious and I feel the employees are not friendly at all. They greet you then nothing, no eye contact sign here Thank you. I guess that is getting us ready for ROBOTS. The morals seem pretty low. I pray the customer service gets better and MCCU check on your employees maybe your TURNOVER won't be so high js.
Response from the owner
Hello Bertha, thank you for your review. Unfortunately, we are experiencing staffing challenges right now and are working to resolve them. This is certainly not the customer service that we strive for and this will be addressed. Thank you for being a valued member.
R
Reneth Fajardo
3.0
Unfortunately they are small banks and customer service ate ATMs are limited one call you stay on hold for at least 15 minutes to be transferred!
C
Candace Green
1.0
Absolutely the worse bank!!! We have been with them for 3 years and have a business account. Their agents lie and about the cancellation of debit cards. My husband and I have had our debit cards put on hold/cancelled over 40 times. They say that they were doing a favor by cancelling them as Mastercard noticed fraud. Unfortunately, when you have a recurring transaction it is not fraud. I could understand if they took the time to contact you to let you know what they are doing. No, they just cancel your cards and then say they are sorry, not caring at all about having to update creditors. We have had enough with the lies and lack of customer service.
Response from the owner
Hi Candance, we apologize for your experience. As a member-owned cooperative, our goal is to provide exceptional service to our members and ensure that their financial assets are protected. We see that we have fallen short in the area of providing the service that we strive for. Your feedback has been forwarded to our member services team so that we can take a further look into this. Thank you for being a valued member.
More reviews (46)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Thursday :9AM–6PM
- Friday :9AM–6PM
- Saturday :9AM–1PM
- Sunday :Closed
- Monday :9AM–6PM
- Tuesday :9AM–6PM
- Wednesday :9AM–6PM
FAQs
1. How to Contact Members Choice Credit Union - North Fry Rd.?
Dial (281) 398-9900. You can submit contact form for further negotiation.3. How to Apply for a Loan at Members Choice Credit Union - North Fry Rd.?
You can apply on their website if you want to get loans.5. What if I Fail to Pay My Loan On Time?
You need to get in touch with your lender for negotiation before you commit a breach of contract if you can't fulfil the agreement.
2. Where Can I Find out Members Choice Credit Union - North Fry Rd.?
3770 N Fry Rd, Katy, TX 77449 can be the location of Members Choice Credit Union - North Fry Rd.. You can find more similar loan stores here.4. Does Members Choice Credit Union - North Fry Rd. Register as an Agency or a Lender?
Members Choice Credit Union - North Fry Rd. is a Credit union open for all kinds of loans. Besides, you can try WeLoans that can find you the best lenders for your reference.6. Does Members Choice Credit Union - North Fry Rd. Accept People with Bad Credit?
Sure, please contact them for more details before you get a loan.