Mercedes-Benz of Cherry Hill NJ Cherry Hill, New Jersey

Mercedes-Benz of Cherry Hill Reviews

4.2 stars based on 777 reviews

Featured Comments:

• K

  Kelly Everly

  5.0

  Always a pleasure dealing with Mercedes of Cherry Hill.

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  Response from the owner

  Thank you Kelly. It was a pleasure as well.

• a

  antonio wilkie-guiot

  1.0

  Paid off my car and had to get paperwork filled out by the finance manger (vin). Waited 30 mins for him to come. Didn’t Apologize for the wait. Then acted like I was bothering him. The sad part I was going to buy another car on the spot but I didn’t cause of him. I advised him and he said ok then don’t buy. Great job Mercedes’. Bought several cars not anymore.

• h

  hyemin S

  1.0

  I left one of my cars at my parents and couldn’t go back to get it for over a year, so asked my parents to get the service done at their closest Mercedes location which happened to be Cherry Hill. The scheduling appointment process was easy and the service was done a few hours after the car was dropped off. Very good I thought. However, when I asked the service advisor to resend the invoice and payment link to me since it was sent to my parents, things changed. The payment link that was texted to me didn’t have the invoice attached so I texted back for the invoice again, this was the exact text I got back as an answer: I have no idea. I will try and send it again. No one has ever said they could not open it and see the invoice. And told me to wait since she had a lot of customers. I waited two hours then decided to call to see if someone else can help. I was reconnected to the same service advisor and was told she was still very busy and she would send it later. Her texts and answers were rude but shortly after, I was finally able to get the invoice and pay it so my parents could pick up the car. The service B for my car was quoted for $650-750 from two other places, one nearby me in IL, and the other one in PA that I used to go for my other cars, but I was charged for over $900. Wish it was higher price for an excellent service but I paid more for a very unpleasant experience. I wouldn’t recommend this place.

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