Merchants Credit Association 152nd Ave, Redmond, Washington

Merchants Credit Association Reviews

1.4 stars based on 110 reviews

Featured Comments:

• S

  SARAH MORRIS

  4.0

  I feel silly reviewing a collections agency. But my agent was very nice, I had a small bill that forgot to pay. Don't be intimidated to call them, just treat them the way you want to be treated.

• G

  Geoffrey Dodd

  1.0

  Brittany Davis - the agent calling was belittling and rude, immediately threatening to take into court and send a processor to residence. Ignoring the simple request for an itemized invoice for the alleged debt saying they don’t need to provide it for collections. She finished the call with further threats to send to court. MCA is a joke, employing nothing but clowns to work in their three ring circus.

• A

  Andi Johnson

  1.0

  I get that they have a job to do and it's my fault for overlooking a bill, but Jesus Christ they could treat people with a modicum of respect. This dude talked to me like I had 3 brain cells and gave me attitude for not wanting to pay over the phone when it's easy af to pay online. He goes "I don't know what your dilemma is with paying over the phone" and then when I said that was a bit snarky he told me I was just reading into it too much. I don't carry my credit card with me so I don't have the # and secondly, I don't like reading my card # on a frickin recorded line that debt collectors of all people listen to. Rudest, most condescending "representatives" ever. At least the person answering the main line and transferring calls was very nice. I'm a tolerant af person and I was calling back after receiving this call out of the blue (they didn't leave any vm, btw) to take care of whatever it was I owed so I was not expecting the rudeness. It sucks enough that people have to have debts for basic medical care--a little compassion would go a long way.

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