Metro Credit Union F St, Omaha, Nebraska

Metro Credit Union Reviews

3.8 stars based on 25 reviews

Featured Comments:

• D

  Dan Koziol

  5.0

  Always a smooth experience with the friendliest banking staff!

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  Response from the owner

  Thank you for your five star review and we appreciate your business!

• C

  Chad Grave

  1.0

  I’m a self employed contractor. I use my acccount for my services. I receive checks from customers to do work on their homes. Last year when I opened the account the lady giving us the information told us that they clear checks within the next business day as long as they were under $9000. Which is great. I need checks to deposit in a timely manner so I can buy materials and start work. Here the past few times that I’ve deposited a check, they’ve put a weeks hold on them. So several times they have made it to where I cannot start my work until a week later. I have now started to lose jobs due to this bank because I’m not completing my work as per the contracts that I have. I even spoke to someone who said they were going to try and get the hold off early. I was at risk of losing that job. They decided not to do so and I lost it. I cannot keep risking this. I rely on completing my work as per my contracts because this is how I make money to live. I will no longer be banking with them. I’m going to go to a bank that will actually fulfill their promises to people. Especially people like me who rely heavily on a bank for their work. Also everyone who I’ve talked to over the phone just treats me like I don’t matter and my work doesn’t matter. I’m ashamed to ever of accepted the trust in this bank for my business.

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  Response from the owner

  We apologize for your experience. Would you like a branch manager to contact you regarding check acceptance and your account? Please message us at [email protected] with the best way to reach you. Thank you.

• E

  Ed johnson

  1.0

  Metro Credit Union hates its customers. Exhibit A: Metro will no long talks to humans at its 72nd & Cornhusker location. Exhibit B: Metro will no longer allow customers to close their accounts in writing. They require us to go through their magical electronic rigmarole. Good luck to you if you don't have the right pieces of magical electronic equipment. Go to Cobalt Credit Union instead. It's infinitely more human. #MetroCreditUnionHatesItsCustomers

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