Michigan Educational Credit Union - Livonia Middlebelt Rd, Livonia, Michigan

Michigan Educational Credit Union - Livonia Reviews

3.8 stars based on 10 reviews

Featured Comments:

• M

  Michael Florentine

  4.0

  07/27/20 - Darlene C was our customer support representitive. She was super nice and considerate through our inheritance process. We were surprised when she stood in line behind other waiting customers to cash the check for us. If we were inheriting more than maybe $500, we would have to fill out an (notorized) fudiciary form of allowment (to allow new ownership of property of the deceased). Their Savings & CD rates are fair @ %1.45 in 60 month max. Nationwide, I've seen them as high as %3.50 for 48 months & as bad as %0.17 for one-month *cough*BankOfAmericaSucks*cough*

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  Response from the owner

  Thanks for the positive review Michael! We've passed along your feedback to Darlene and look forward to serving you again in the near future.

• A

  Austin Thomas

  1.0

  Sneaky. Financed my Dodge Ram through them, made every payment/never missed or paid late. Called them in February regarding interest rates/account information (knowing my vehicle would be paid off in October). The representative told me, “everything looked great!” and it would be senseless to lower your interest rate due to paying primarily principle until the last payment in October. I was ok with that, but wanted a definitive answer when my vehicle would be paid off. She assured me that “yes, October your vehicle would be paid off”. Fast forward to September (now), I receive a statement saying I have a +$1,200 balance. I call them back to address the matter and they tell me I have 3 more payments left (which would take me into December). They give me a shoulder shrugging answer, that the past rep. was wrong and it is what it is. So I’ll apparently be donating just under a grand to this company. Wish everyone the best! God bless!

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  Response from the owner

  Good morning. We're sorry to hear about your negative experience. We appreciate your feedback and would love the opportunity to talk about it more. Could you send us an email at [email protected] with your direct number? We will have someone from our management team give you a call in hopes we can remedy your experience.

• G

  Grace Anderle

  3.0

  Friendly staff, clean enviornment, and quick lines! However being charged a $7.00 overdraft protection fee- even if it's only by a few pennies ($0.06 to be exact and from experience)- is absolutely NOT worth having a checking account here.

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