Michigan Schools and Government Credit Union Garfield Rd, Clinton Twp, Michigan

Michigan Schools and Government Credit Union Reviews

3.5 stars based on 30 reviews

Featured Comments:

• C

  Chris Prieto

  5.0

  Had ATM, when drive though is open, they are very kind and have great knowledge on our accounts.

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  Response from the owner

  Hi Chris, we are excited to hear about your positive experience with MSGCU! We appreciate your review and your membership. Thank you!

• M

  Miscellaneous Moon

  2.0

  I would not suggest this credit union for a loan because the company they use for credit scores seems to be more than fifty points lower than other credit unions such as Genisys. I'm not sure if everyone would have that situation but we did and though westill had good credit they wanted a cosigner and collateral for the loan.

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  Response from the owner

  Thank you for providing this feedback. MSGCU is committed to helping our members with their financial goals. Many variables are taken into consideration when making a lending decision, including credit score, payment history, income, debt, member’s high credit on their credit bureau and stability of employment. Each individual situation is different. You can get free weekly credit reports containing these factors from https://www.annualcreditreport.com/whatIsCreditReport.action. We’re happy to review your credit report with you or discuss further at any branch office or by phone at (866) 674-2848.

• T

  Tia Roberson

  2.0

  Have had a credit card and another loan that i paid off with this CU for a good 6 years and the last couple times I've applied for a loan here I've been denied while other credit unions were willing to work with me after being denied here. They are not member friendly to me. They dnt even offer alternatives or ways that you can move forward to eventually be approved. Just a denial and then bye! Need to work on customer service and educating members on finances especially after being denied people need to know what options they have.

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  Response from the owner

  Hi Tia, Thank you for providing this feedback and we are sorry your experience was less than optimal. We have credit union certified financial counselors at each MSGCU branch to help members build their credit scores, and apologize that meeting with a counselor was not offered to you. With a 95% satisfaction rate for two decades, our goal is to make it right. If you are interested in talking with a financial counselor, please stop into a branch, make an appointment, or call us at (866) 674-2848.

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