MidFirst Bank Sw 19th St, Moore, Oklahoma

MidFirst Bank Reviews

3.2 stars based on 10 reviews

Featured Comments:

• C

  Chris Crow

  5.0

  Milly and her team have always treated me with respect and done an outstanding job of making me feel like a person and not a number. Thanks Milly and Midfirst!

• D

  Damien Yeatman

  1.0

  I opened a personal checking account here. Whenever I opened it they highly recommended doing their mobile deposits of checks but what they don’t tell you is your first five deposits get a week hold on the checks. And once you deposit the check there’s nothing they will do to help you!. They really should educate people about their policies whenever they open an account they shouldn’t push their mobile banking and mobile deposits on you without telling you the pros and the cons of it highly disappointed in this branch.

• l

  laney

  1.0

  very disappointed with this bank, first we have problems with the app all the time, it lags and logs me out all the time, it tells me my login is wrong even tho i know it isn’t, there isn’t an option to change ur info through the app either. secondly is the atm, we have deposited money a few times and every time it takes days to finally post to our account, we’ve been to other banks like chase and BOA and it usually only take 10 minutes or it’s immediate. we put money in saturday afternoon and it’s monday night and we still don’t have it. which is frustrating during this crisis and very inconvenient as a customer. lastly we tried to go to the bank to get the money out since we needed it already, the lady at the desk said we just needed to wait for it to post, last time it took 3 days so we decided we just wanted it out and to close the account after so many issues with this bank, then she said we couldn’t so, which is strange because it was deposited at their atm at the same bank 3 days before. we asked for the manager and it seems like there was a misunderstanding already because she came out real snarky and with an attitude which was even more upsetting, we traded words and we lost our patience, never had any other banks not credit the account in any sort of way after depositing large sums of cash, very disappointed with service and the bank especially in such stressful times. if you want to have a bank to rely on i wouldn’t choose midfirst.

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  Response from the owner

  Our goal is a fantastic customer experience, and we’re sorry you didn’t have one. Please give us a call at 888.643.3477 so we can make that right.

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