MidFirst Bank W Hefner Rd, Oklahoma City, Oklahoma

MidFirst Bank Reviews

3.9 stars based on 19 reviews

Featured Comments:

• M

  MissMs Mrs.

  5.0

  Wow! What a difference banking at MidFirst makes! Love it! I plan to bank with MidFirst forever!

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  Response from the owner

  We are happy that you are happy! Thanks for the review!

• S

  Sami Swaiss

  1.0

  I had a pretty good relationship with mid-first for the first year however recently, I had a issue with them because there was a 3,000 discrepancy with a deposit I had made. The only reason I found out is because a week after I had made the deposit I went in there to make another deposit and they told me my new balance I noticed it was about 3,000 less than my last balance. I had a receipt from them showing my balance from the week before and I had not spent anywhere near 3,000 that week. I had eventually spoken with the manager RICK BREASHERS and right off the bat he was very defensive and talking to me as off I made the issue. I had shown him my records and he told me I should be keeping a paper ledger of my account and was trying to frame the situation as of I was burdened him with a issue I had made even though it was was the mid first staff that had made the issue. He had told me they figured the issue the same day it happened but the only way I found out was by going in there a week after it happened. I had told RICK BRESHEARS that the error on their end is not what made me mad it was the fact that I can no longer trust midfirst with my business banking because they didn’t even have the decency to notify me about a 3,000 issue. After telling him this he told me in a extremely condescending way, “ okay Sami I will let them know to call you when a issue happens”. The way he said that to me was the straw that broke the camels back and the reason why I fired midfirst from all of my business and personal banking.

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  Response from the owner

  Hello Sami Swaiss, We appreciate the feedback you left for our MidFirst branch at 7100 W Hefner Rd. Our goal is to provide a great customer experience, and we are sorry you did not have one. Please give us a call at 888.MIDFIRST (888.643.3477) so we can assist you.

• J

  Jan Gonzalez

  5.0

  I love this bank, everyone is so friendly and knowledgeable. I have opened many different types of accounts, and they were very helpful when I was making changes and updates to the accounts that were pretty non-standard.

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