MidFirst Bank W Bell Rd, Glendale, Arizona

MidFirst Bank Reviews

3.9 stars based on 16 reviews

Featured Comments:

• j

  jordan hurley

  5.0

  I've had many accounts at alot of banks and always just felt like just an account number/dollar amount. At midfirst everyone knows my name, my business and they honestly care about your financial needs. Plus they by far have the prettiest banks!

• L

  Leila Simmons

  1.0

  I had been going to the Midfirst location on Happy Valley and Lake-pleasant for years and never had any problems, they have an amazing staff. This location however is consistently rude and downright mean. Out of all the times I have been here, I’ve had maybe one good experience. Whenever I have questions it always seems like I am bothering them and they treat me as if I am stupid. I am truly shocked by the people who run this bank and I hope they seriously work on their customer service. I will never be going to this location again, such rude people.

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  Response from the owner

  Hello Leila Simmons, We appreciate the feedback you left for our MidFirst branch at 6508 W Bell Rd. Our goal is to provide a great customer experience, and we are sorry you did not have one. Please give us a call at 888.MIDFIRST (888.643.3477) so we can assist you.

• J

  Jared Schottin

  3.0

  Usually it is an average experience however today I went to deposit a large sum of money and I was met with no greeting along with waiting 18 minutes. When greeted it was way different than usual attitude wise. Honestly just disappointed. Have a 3 star instead of 1 due to previous good experiences

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  Response from the owner

  Hi Jared Schottin! Thank you for taking the time to leave us a review. We are sorry to hear that your experience did not meet the standards we desire to attain. Please give us a call at 888.MIDFIRST (888.643.3477) so we can make that right.

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