Moneytree W Sahara Ave, Las Vegas, Nevada

Moneytree Reviews

3.3 stars based on 25 reviews

Featured Comments:

• U

  Uriel Cortez

  5.0

  Extremely nice staff, I called before i went in to see what i needed for a loan. And when I went in lee ann helped me she explained everything I needed to know and didnt take no longer then 10 minutes extremely grateful.

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  Response from the owner

  Hi Uriel, thank you for your review. We're happy Lee Ann provided you with excellent customer service. We hope to assist you again in the future!

• D

  Danielle

  1.0

  Won’t cash money orders that are blank that I purchased myself and never used from two weeks ago- even with receipt attached -don’t waste ur time.

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  Response from the owner

  Hi Danielle, thanks for reaching out. Please give us a call at 1.800.745.1011. We’d like to talk with you so we can learn more. We appreciate your feedback and are always working to provide extraordinary service.

• W

  Willamette Valley Painting and Construction

  1.0

  The most unprofessional waist of my time ever ! In a time of obvious emergency I am asked to not email documents but stand at a glass window like a prisoner with a keyboard and mouse accessible to me and the monitor on opposite side of glass as if I’m a danger to the screen. And told I needed to print multiple documents consisting of multiple pages with a computer that doesn’t even allow photos or documents to be viewed with the settings on the computer . So I was ignored by staff while I’m made to waist over 2 hours figuring out how to print documents I already emailed with a online application 2times. Let me remind you I’m not a computer person I work in construction. I am a Buisness owner from oregon in a state I’m not from at 5pm waisting critical hours only to be told after the teller throws out 99.9% of the documents I was asked to provide. She looks at one page of my 2021 tax returns says I’m not sure I can use them? (Most recent ones just filed last week?) she sees my company generated over $352,000 income and seeing as I had no start up loans no assisted and paid for all payroll and taxes out of my own pocket and we generously made donations and gave away labor throughout our first year. We happen to show a loss in profits. .. she takes 2 min to look at the document and says since this number is a negative we won’t be able to loan you the $300 to get home your asking for!!! Wow how unprofessional and outright embarrassing and rude! Not able to explain to me as why she came to that conclusion. I’m sure every company in the first year well 99% show a loss. And I’m sure money tree Itself has outrageous unnecessary purchases every year at the end of tax season in order to right off profits as to not have to pay taxes!! I’m highly disappointed and appalled at the lack of understanding or professionalism they show here! If your doing good and seem to be able to afford the loans and interest offered your turned down but if you look as though you might struggle or default, your offered is the max!! I will never return and never Refer anyone to this establishment. I would recommend spending your time somewhere else where they actually care about your situation and spend quality time to help you through the process instead of letting you waste valuable time in a time emergency.

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  Response from the owner

  Willamette, thank you so much for posting your review. We are sorry that we didn’t exceed your expectations. We are committed to providing extraordinary service to all our customers, and we hope you’ll give us another opportunity in the future.

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