Moneytree S 38th St, Tacoma, Washington

Moneytree Reviews

3.9 stars based on 40 reviews

Featured Comments:

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  Terriissa koski

  5.0

  Lupita was amazing!! I was having the worst day. I had been to three different banks I was so frustrated almost of the verge of crying, but Lupita was so kind and patient. Thank you so much for your help.

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  Response from the owner

  Hi Terrlissa, thank you for your review. We're happy Lupita provided you with excellent customer service. We look forward to assisting you again in the future!

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  Thomas Kopp

  5.0

  I've read all the reviews here and I have to disagree with the people who say the staff is rude. I get that cashing is a little expensive and it would be nice to see A loyalty program with check cashing discounts after a while. The staff have always been helpful and friendly. I've cashed at this Location many times. I've never had a bad thing to say about anyone there and that's kinda surprising considering that almost every employee is wearing some kinda Seahawks parafinalia. For real though how can so many people with that awful choice in the football team have a smile and be so nice. Jk 😜. But seriously thanks for the customer service

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  Response from the owner

  Thank you for giving Moneytree the opportunity to assist you with your financial needs; and thank you for leaving this very nice review. We appreciate your business.

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  Tony Vidrio

  1.0

  Terrible customer service and insane amount of money to cash your check. I went in to cash my check and when I got to the window she looked at my check and told me she needed to verify it was real. I’ve never had that happen before, so she asked me for my employers number which I gave, then left a message saying my name wrong. I let her know she said it wrong then she acknowledged it, then after she gave my workplace a call she proceeded to say my name wrong again on purpose. This took a total of 20 min, after the ordeal she told me it would be almost $40 to cash my check. I wasn’t willing to pay that so I got my check back. I don’t plan on coming back and i will let friends and family know to do the same.

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  Response from the owner

  Hi Tony, thanks for reaching out. Please give us a call at 1.800.745.1011 – we’d like to learn more about this situation. We hope you’ll give us an opportunity to assist you in the future!

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