Morton Buildings, Inc. Chris-na-mar Rd, Dodgeville, Wisconsin

Morton Buildings, Inc. Reviews

4.0 stars based on 4 reviews

Featured Comments:

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  Jeffrey Johnson

  5.0

  A flawless experience from start to finish. Appreciated the consistent communication on what and when would occur with the building of our new storage shed. Once I signed on the dotted line, everything was taken care of with satisfaction by Chris Aultman and the Morton Building Company. Neighbors have commented on the good looks and how our building fits in well with our pre-existing home. I highly recommend Morton Buildings!

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  Response from the owner

  Jeffrey - Thank you for the feedback! We're so glad you had a great experience working with the team at Morton Buildings!

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  Adam Gebert

  5.0

  I was looking for material, skylight panels I talked with Jolene. I was educated and pointed in the right direction to find what I was looking for. Professional and courteous. Thank you.

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  Response from the owner

  We're so glad you had a great experience working with the team at Morton Buildings!

• J

  Jim Lehman

  1.0

  I chose Morton given a reputation for quality. Unfortunately, the customer service is not. I would look elsewhere - there are other good options. If you do choose them, don't believe anything the salesman says and make sure everything is clearly down in writing. This was my mistake. On my initial planning meeting, the salesman tried to talk me out of a service door. This is for a detached shop so I will be using this door all the time. He said fine, he has a door they never used in his office. They would just put that one in. (Not in writing though.) Fortunately, I noticed they had no opening for the door when they started building. The shop is not by my house so I easily could have missed this. They would not have put it in. I caught it in time but they went ahead and added an $800 "change order". Fine. Not a big deal in the grand scheme. I had planned in floor heat from the start. All the salesman put down in the plans was "2" foam to fasten the pex tube". He said not to worry about the tubing, the cost would be $3-400. A few days before the concrete was scheduled, I get a frantic call saying "we didn't know about in floor heat". They scrambled to get someone who would come on a Saturday to do it but the quote was $3000 just to lay the tubing. I told the salesman that in floor heat was the plan the entire time but he didn't seem to recall and was annoyed that I questioned him. I wonder what he thought the pex in the concrete was for? About 4-6 weeks after everything was done (except the garage doors - we will get to that) I get a call asking if everything was working out fine and can we close the project? I asked them if they had insulated the ceiling as planned? They checked the plans. Yeah, forgot about that too. Garage doors. On the first planning meeting, I told the salesman I was probably going to go with stamped steel doors. He said he thought he knew just what I was looking for. They were putting in some doors just like that and he would send me a picture later that day. This is in May. No picture. All summer, I asked him about a dozen times to finalize my doors (I was told door orders usually took 3 weeks). Phone calls, texts, emails. Every time I would either get no reply or he "would send a picture later today". He never would. 4 months pass. Finally I reached the conclusion he was not going to get it done for them to be on hand after concrete. His incompetence had been made increasingly clear as the project went on. It's now September and I really wanted it sealed up before winter. I started looking for quotes myself. I found some and ordered them early Oct. The Morton salesman called me 2 weeks after concrete was poured and said he just needed a color and could order my doors. Keep in mind, I didn't pick a door from him (there are dozens of style choices not just colors) and it's now 2 weeks after concrete and he hasn't even ordered. It took my doors 4 months to arrive. I used the same brand Morton was planning to order so would have been in the same situation. I didn't get doors until February and spent the winter shoveling drifted snow out of the building. I've since discussed all this with the Morton people. They don't seem to think any of this is their problem. In conclusion, this seemed like their first project. No one seemed to know the building plans. The salesman liked to tell me things verbally, not write them down, then forget it happened. The building itself seems like good quality and the guys on the job site communicated well. Given the mistakes above and their lack of interest in recognizing them, I doubt the warranty is worth much. I would definitely look elsewhere if you are in the market for a building.

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