Mountain Valley Realty Cass Rd, Slaty Fork, West Virginia

Mountain Valley Realty Reviews

3.5 stars based on 13 reviews

Featured Comments:

• L

  Lauren Harris

  5.0

  Friendly staff that made check in quick & easy! Gave tips for Snowshoe & where to eat, etc

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  Response from the owner

  Hi Lauren, Thank you so much for your review, we appreciate your business and hope you had a great time. Debbie

• K

  Katie Woodliff

  1.0

  I needed to cancel an existing reservation, which I was inside the cancellation window with a 100% refund. I spoke with Debbie to assist me with this and she was extremely rude. She basically told me I was causing “more work” to cancel my reservation and she offered no assistance. She told me “I’m not trying to be mean” and then laughed. Very poor customer service.

• A

  Alexey Bogatyrev

  4.0

  Wabasso Unit 11 review Pros - The condo is within walking distance from the village and grocery store. It's well furnished, has a warm welcoming atmosphere, kitchen full of appliances. It has a little dryer room where you can dry all your cloth and gear. Automatic fireplace, many televisions. Cons- The bedroom on the 2nd floor is not private and it is not listed in the description. I think this is major misleading in the listing. The mattresses are old and not firm at all. Many light bulbs were burned out. The door locks to the 2nd-floor bathroom and 1st-floor bedroom were not working as well. Lights on the decorative pine tree on the 2nd floor were burned out. The snow wasn't removed from the balcony upon our arrival. The host never gave us a courtesy call to make sure we are doing fine or offered any extra toilet paper or anything. For the price they charge per night it could be a little better. Overall it is a great condo but maintenance and management have a big room for improvement. I would recommend this place and will stay again but next time I will be very demanding and calling the office right away.

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