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- Mutual Security Credit Union Dr, Progress, Shelton
- Phone:
- +1 800-761-2400
- Website:
- https://www.mscu.net/
- Address:
- 12 Progress Drive First Floor, Shelton, CT 06484, United States
- Hours:
- Thursday9AM–5PMCLOSE
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Mutual Security Credit Union Reviews
3.9 stars based on 5 reviews
Featured Comments:
K
Keyandra Gray
5.0
I am happy and feel very confident that Mutual Security is doing right by there customers!! The Stratford branch has gone above and beyond my expectations and I'm very grateful! Thank you Lille Davis! for your warm welcome and transition with everything!
E
Erin Ballaro
1.0
I came here yesterday to get a replacement debit card and the people who work here were not professional and rude to me. I was told it would be $15 for a new card which I had no problem paying. The woman at the desk went to ask the other woman in the office next to me if it could be taken out of savings and she loudly and snottily said that she sees me in here all the time and I have to pay no matter what (which I never had an issue with), and I haven’t even been in the state for the month of April so I’m not sure who she’s referring to. The woman at the desk basically ignored me when I said thank you have a nice day. I also went in like a week ago to do a few things and was left standing at the counter for 10 minutes completely ignored by the people in the back until a group walked in behind me. Go to the Stratford branch they’re much nicer and more professional.
Response from the owner
Hi Erin, we're so sorry to hear you had a one-star experience with us. Member experience and satisfaction are our priority and the last thing we want to do is disappoint our members. Please give us the opportunity to discuss this further by emailing us at [email protected] with your preferred contact information. Thank you for your feedback.
M
Matthew Luna
1.0
They wouldnt calculate my pending transactions towards my available balance so they kept transfering from savings to checking to cover transaction and charge $10 each time they currently took over $40 in fees, i had to wait double time in line at western union because they put unwanted spending limit on account, closing account this week, dont enjoy being banged up with fees and treated like a child with a financial advisor
Response from the owner
Hi Matthew, we're so sorry to hear you had a one-star experience with us. We always aim to deliver great service and the last thing we want to do is let our members down. We’d like to learn more about your specific situation. Please give us the opportunity to discuss this further by sending us an email to [email protected] of your preferred contact information. Thank you for your feedback.
More reviews (2)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Thursday :9AM–5PM
- Friday :9AM–5PM
- Saturday :Closed
- Sunday :Closed
- Monday :9AM–4:30PM
- Tuesday :9AM–4:30PM
- Wednesday :9AM–4:30PM
FAQs
1. How to Get in Touch With Mutual Security Credit Union?
You may contact them by calling this phone number +1 800-761-2400. Using their website's online form can be helpful.3. How Can I Apply for a Loan at Mutual Security Credit Union?
You can fill out their online application form on their website. If you need same day loans, you can visit WeLoans for further details.5. What Happens If I Can't Pay Back My Loan?
The best course of action is to contact your lender if you expect to have difficulties paying your payments on your loans. Your lender may either agree to a different due date or let you skip payments for a few months.
2. Where Is Mutual Security Credit Union? How Do I Find It?
Mutual Security Credit Union is at 12 Progress Drive First Floor, Shelton, CT 06484, United States. You can check the map to find the fastest way to get there. You can find more similar loan stores here.4. Is Mutual Security Credit Union an Agency or a Lender?
Mutual Security Credit Union is a Credit union. However, WeLoans, as a lending agency, can help you connect with more than 100+ lenders to get loans with soft credit checks.6. Is Mutual Security Credit Union Provide Online Loans for Bad Credit?
Yes. However, if you want to obtain bad credit loans, you can try WeLoans.

