MVB Bank Virginia Ave, Fairmont, West Virginia

MVB Bank Reviews

3.0 stars based on 5 reviews

Featured Comments:

• L

  Libby Kuntz

  1.0

  NEVER EVER DO BUSINESS WITH THIS BANK. DO NOT OPEN AN ACCOUNT. DO NOT BE TEMPTED WITH INCENTIVES. I opened my account through Turbo Tax when I filed my taxes earlier this year. It is technically through Credit Karma but this is the actual bank. I did an adult name change. They blocked my account because I received a direct deposit from my payroll company. The same deposit I receive every single week from the same employer. The same amount. The same day. Everything was the same. They blocked my account and refused to unblock it with my documents for my name change. My drivers license and my court document proving my name change .. both 100% valid and legal documents. I also have my updated social security card. 10 business days was the time frame I was told. They refused to let me speak to anyone other than the customer service number I called. There are no people to talk to. No way to communicate with the department that blocked my account. I asked what would someone do if this is their only account. Their only money that they have. They receive their direct deposit and their account is blocked. No money for anything for 10 business. No one cares. No one can help. They don’t respond to emails. I have no idea when or if I will get access to the money in this account. SO DO NOT DO BUSINESS WITH THIS COMPANY!!!

• B

  Brent Yost

  1.0

  I’ve been a customer for 15 years. Tried login into my app said I’ve been logged out. I’ve went to customer service said my account is inactive. They said you will have to reach out to a local branch. Said my personal online account doesn’t exist but I had a business account that I was on years ago. They used used to be a great bank small town feel. The bank staff knew the customers by name. They are all about share holders now and making money not about the customer. Go to Fairmont Federal Credit Union or First Exchange. I’d give them 0 stars if I could.

• C

  Chris Lutz

  1.0

  Tubrotax and this bank are running a scam to charge you to file your taxes and sign you up with and account with this bank thru credit karma to get your refund. They deny your advance dont inform you why and this all happens after they make you create an account and debt card order before their decision. Scam. Use H&R Block online.

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