My Community Credit Union - Midkiff Branch N Midkiff Rd, Midland, Texas

My Community Credit Union - Midkiff Branch Reviews

2.6 stars based on 15 reviews

Featured Comments:

• E

  Ezra Braswell

  5.0

  I only go through the drive through and ATM.

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  Response from the owner

  Thank you for the stars, Ezra! We really appreciate your feedback and you taking the time to share that with us here.

• r

  ramon gutierrez

  1.0

  I have never been overdrawn I’ve always had over 1000 dollars in my acct me and my wife are jointly on the account and there is a temporary hold on my account and the bank has the power to release it but they rather hold it and keep letting charges go thru and keep charging me courtesy charges and I asked to get help with it getting released and the way these reps talk to me and they told my wife they’ll call us back and nothing and humiliated her in front of a lot of people in the lobby when we went in there with our frustrations and basically begging they just laughed and asked why are we crying it’s just ridiculous the institutions we trust with our money are the same people robbing us with a smile and laughing at us

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  Response from the owner

  Mr. Gutierrez, we would like to assist you. To not jeopardize your privacy, would you please send your phone number of the best way to contact you here: [email protected] . Thank you.

• T

  TRINI HERNANDEZ

  1.0

  I have been banking with My Community for almost 15 years. It was the first bank account I ever had. I used to think this was a great bank until recently. In December I had 7 fraudulent charges from Seoul, Korea that weren't considered suspicious and went through. I had to cry to the an employee to please refund me the money since the investigation would take too long and I couldn't wait as I had to pay rent in these hard times. Finally 4 months later they concluded their investigation, had I not cried to the employee I would of had to wait 4 months to get my money back. I then found out mine and others personal information had been stolen as a cause of a phishing incident. The fraudulent charges were the banks internal fault yet I had to suffer the consequences and stress. The bank NEVER apologized. I do NOT recommend!!

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