National Student Loans Laguna Canyon Rd, Irvine, California

National Student Loans Reviews

2.8 stars based on 10 reviews

Featured Comments:

• S

  Steve Winters

  4.0

  On Friday I returned a voicemail from National Student Loans. I spoke with Mike Young, he was very knowledgeable and professional. I signed an agreement, and also verbally agreed to terms on a recorded line. After getting off the phone I looked up the company and was terrified by the negative reviews, the BBB rating, and the fact that they are on the borrowers beware list. I noticed red flags such as the .us e-mail address, formatting issues on e-mails, and the fact that I had 4 different numbers for the same company. At that point I thought I was scammed and I thought that I was going to be forced to pay no matter what since I signed the agreement, and after reading reviews of people saying they couldn’t cancel because no one would answer and they were stuck with enrollment charges. I sent Mike an e-mail Friday after business hours. Mike gave me a phone call first thing Monday morning at 9:00 a.m. and was once again very professional. He asked me why I wanted to cancel, but did not push anything on me. I cancelled very easily and was impressed with the professional and prompt response of National Student Loans. From my experience, I don’t believe National Student Loans to be the “scammer” or “sleazy salespeople” that they are being portrayed to be in BBB complaints and company reviews.

• a

  anna

  1.0

  This company is a total scam! Do not do anything with this company as they make claims they charge you for and never deliver on. I have paid this company a monthly fee for two years totally over 1000k for them to have said I was enrolled in a program I discovered with the department of Education I am NOT enrolled in. So when I stopped payment on the scam, the 3rd party payment company they use called Equitable Acceptance started reporting to my credit as past due! So it brought my great score down! I am writing a complaint to the credit bureaus to try and get them to stop reporting! And calling the company National Student loans does no good. They just hang up on you. SCAM ARTISTS!

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  Melody Lee

  1.0

  THIS IS A SHADY COMPANY When I called to ask for their payroll information their HR Jonathan Wilkes not only got very upset because I asked him to repeat his name he also hung up on me. Very unprofessional who know what other shady things they got going on. WOULD NOT TRUST THIS COMPANY WITH MY DEBT!

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