NBT Bank Widgery Wharf 3rd Floor Portland, Maine

NBT Bank Reviews

2.4 stars based on 5 reviews

Featured Comments:

• M

  Mark Hrebinka

  4.0

  This branch is only for Business customers, not consumers. This is not made clear by Google.

• J

  Jared Epstein

  1.0

  They have the most user-unfriendly web interface I've had to deal with in decades. Doing anything to manage your loan on their website is torture. In addition, I already have the impression they are stingy. Rather than use a modern system for bank account validation, they still utilize the antiquated method of depositing small amounts in your bank account and force you to validate the amounts. But get this, they deposit less than $1 and then immediately debit it back. That's right, they can collect 5% on your car loan, but they can't afford $0.73 for their bank validation method.

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  Response from the owner

  We're disappointed to hear of your experience using our Digital Banking system, Jared! We would love the opportunity to address your concern - please email us at [email protected]. -Hannah

• H

  Hannah Gibson

  1.0

  I have never met a more difficult bank to work with in my life. I have never been asked to give my full social on a recorded line for verification, because I didnt know my account number. Hello 21st century!! There's other ways to verify people. I set up security questions for a reason.

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  Response from the owner

  Hannah, we're disappointed to hear of your experience with this location! We would like to take this opportunity to research and address your concern - Please email us at [email protected] for additional instruction. -Yolanda

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