Network Capital Irvine Center Dr, Irvine, California

Network Capital Reviews

4.6 stars based on 384 reviews

Featured Comments:

• R

  R.L Gillette

  4.0

  In May of 2022 my wife, Ruby, and I began exploring the possibility of refinancing our home and taking out some equity to pay off a number of our credit card bills. During our search, somehow, Jacob Garza of Network Capital found us and quickly showed us he was very serious about helping us find the best arrangement for our needs. We had probably waited later than we should have and faced a number challenges in setting up a program that would pass muster and meet our needs. Jacob as our loan officer proved over and over again his dexterity in jumping through hoops and the assistance he received from Courtney Wieters, our closing processor, should garner both of them nominations to the US Olympic gymnastics team. After a little confusion concerning the solar panels on our house, the loan closed the end of May and our mortgage was paid on 2 June 2022. We were ecstatic and thought all our hard work was finally paid off and we could relax. However, here is where our real fun began. We keep watching for other accounts to be paid off and saw no action. Eight days later, 10 Jun 22, our phone rang and was hung up. Since the phone number looked like a Network Capital number, I returned the call reaching Mr. Mark Bui, Manager Post Closing. Both Ruby and I expressed concerning over the fact that we could see no payment being made and were very nervous that some late payment fees would hit our account the next week. On one account that would have added interest to the account that we had not been required to pay from the opening of the account and on the other a hefty fee, not to mention the black mark on our credit report. Mr. Bui lied to us and told us not to worry everything was well in hand and would be paid on time. Thankfully we did not listen to him, but made payment to accounts that we had been told would be covered. On the next Friday, 17 June 22, after both of those account had become due we followed up again and discovered that because of some system glitch, the account numbers that we had provided to Network Capital, had not been successfully provided to the agent that they used to process account payments. Mr. Bui’s diligence in making sure his customers need were taken care of is extremely evident here. Had we taken his word that everything was going as expected, the payments may have never been paid? We completed his responsibilities and are happy to say that we are now seeing our accounts being paid off. However, it did take six weeks from the payoff of our initial mortgage until the last credit card was paid off costing us over $500 in interest payments because of the delay.

• j

  jose Rodriguez

  5.0

  Hi John Orlowski is a a great man to help you and work with you he truly showed me respect with my references and very nice too talk to you I would be proud to have John Orlowski help me out again very nice man thank you Jose

• S

  Sabajeta Mehic

  5.0

  Christopher was an amazing agent. Helped me with getting a quick loan. Great person to work with

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