Nissan World of Springfield US Springfield, New Jersey

Nissan World of Springfield Reviews

4.0 stars based on 536 reviews

Featured Comments:

• R

  Radalia Dixon

  5.0

  My experience here at Nissan World of Springfield has always been professional, and meets my expectation of successful service interaction.

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  Response from the owner

  Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit!

• K

  Kally Rose

  1.0

  I have such bad experience in this dealer I got involved by the seller i got a lease a car which one I want for 36 months and they put me for 48 months soon I realize I signed and I change my mind they said can not break the contract with the bank they obligated me to have the car and i end up paying a lot for this car Nissan Rogue sport! Be careful when you go sign make sure you read it right!! Because ones they make u sign there is no back! I very frustrated I feel kind like they did take advantage as a woman and not experienced in this, I am very sad and crying all night for such mistake!!!

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  Response from the owner

  Hi Kally Rose, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (973) 376-8821 at your earliest convenience and we will do our best to resolve this with you.

• S

  Smarty Pants

  5.0

  May 2020 - my 2017 lease was up - and after having always had such a pleasant and professional relationship with the service dept, I knew THIS was the dealership I wanted to lease my new car from. I looked up the model, color, and trim I wanted and found it at 2 other dealerships within 50 miles. I went to Springfield and was honest - “this is the car I want and this is who has it in stock … but I want to buy it from YOU, if you can make that happen” They did. I went home so they could do the backend stuff and a few hours later the salesman had my car in his possession. I returned to the dealership and within an hour was on my way home in my new car 🥰 January, 2022 while getting an oil change, I decided (on the spot) to buy out my lease. The process was quick and painless … and was done by the time my oil change was complete. There were a few minor hiccups - but none worth noting in a review since they were “me” specific and may not apply to other customers, plus they were resolved quickly and to my satisfaction. The service department here is the REAL reason why I chose to buy a car from this dealership, in particular. You deal with sales/finance ONCE … but you will see the service dept every few months for regular maintenance (at least while under warranty) so having a pleasant and competent service dept/advisors/technicians make ALL the difference. - Raquel

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  Response from the owner

  Hi Smarty Pants, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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