North Shore Bank W Bluemound Rd, Brookfield, Wisconsin

North Shore Bank Reviews

2.1 stars based on 17 reviews

Featured Comments:

• s

  s. waters

  5.0

  Been a customer for 25 years ,edit my last review,all was addressed,it's all good thank you nsbfsb, recommend this bank ,

  ---

  Response from the owner

  S. Waters, thank you for your kind words and wonderful review! We truly appreciate your business. Please let us know if there is anything we can do for you; we are more than happy to help!

• b

  brian laux

  2.0

  Extremely poor online interface. Setting up "auto pay" was very confusing and frustrating. Which resulted in having to call then 3 times! in total with hold times was over 2 hrs! The only reason this is not a 1 star is because the ladies on the phone were very helpful. I would highly recommend using any other bank for your loan as they also only offer $500 deductibles not $1000 further raising my yearly rate with insurance companies. Basically they don't seem to offer any benefits for there lack of an intelligent online interface. Sad Times Boys and Girls

  ---

  Response from the owner

  Thank you for taking the time to leave us your honest feedback. We are disappointed to learn of your negative experience here at North Shore Bank but will take this opportunity to improve. While we're glad to hear that you received helpful service over the phone, we regret that the rest of your interactions were not as positive. If you’d like to share any additional details about what happened, please visit here: https://northshorebank.allegiancetech.com/cgi-bin/qwebcorporate.dll?idx=G7HA6D. Again, your input is appreciated. Thanks.

• B

  Bryan Worzella

  1.0

  If I could leave a 0 star review I would, Sold a RV and bank took days...days to provide documents that loan was satisfied. Now if i paid with check I could understand, but payment was in cash. This is the worst bank I ever had to deal with. USE ANOTHER BANK!!!!

  ---

  Response from the owner

  Bryan, we work hard to provide a positive experience to everyone. It's discouraging to hear that we've disappointed you and we'd like the opportunity to learn more about what happened and take this opportunity to improve. We'd appreciate you sharing more details here: https://northshorebank.allegiancetech.com/cgi-bin/qwebcorporate.dll?idx=G7HA6D. Thanks for bringing this matter to our attention.

More reviews (14)