O Bee Credit Union E Yelm Ave, Yelm, Washington

O Bee Credit Union Reviews

3.9 stars based on 10 reviews

Featured Comments:

• L

  Laurie Dale

  5.0

  My experience was very professional. They treated me like I was the most important person in the bank.

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  Response from the owner

  Laurie, thanks for being our V.I.P. We're glad you're here!

• S

  Sarah Wilkins

  3.0

  I actually don't use this a friend does

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  Response from the owner

  Tell your friend we said thanks! Let us know what we can do to earn 5 stars.

• G

  Gordon B

  1.0

  O Bee Credit Union in Yelm is full of very rude employees. I have a medical condition and am unable to wear a mask, good thing on the door to O Bee Credit Union there is a sign,, and inside the building there is a sign that says “If you don’t have a mask, we are happy to give you one. If you medically cannot wear a mask, we understand.” Once again, “If you medically cannot wear a mask, we understand.” I go in to make a deposit and the tellers freak out, I tell them I have a medical condition and on their OWN SIGN it says that’s ok Apparently the tolerance and understanding is only extended to members (I am a shared branch member). No where on the sign does it say that the courtesy is only extended to MEMBERS (according to them). Not only did they flip out when this occurred and made me stay outside, after, they contacted MY credit union and told them that I am not allowed at any of their branches anymore! Are they out of their mind? If the tolerance and “understanding” is only extended to members it should say so on one of the TWO signs that says it's ok. Outrageous.

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  Response from the owner

  Hi Gordon, thanks for your feedback. We mandate the use of masks in our branches to protect the health and safety of our staff and members. If you cannot wear a mask due to medical reasons, please use your credit union for your banking needs or call the Shared Branching center at: 866-692-8669.

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