OceanFirst Bank Harding Hwy, Mays Landing, New Jersey

OceanFirst Bank Reviews

3.6 stars based on 21 reviews

Featured Comments:

• A

  Amanda Sorshek

  5.0

  Always such a positive experience at Oceanfirst Bank Mays Landing branch. The staff are always welcoming and friendly and always have time and patience when it comes to my banking needs. Although Mays Landing is not considered my home branch, I only go to that location. I have had no banking issues with the current pandemic, and the bank's handling of serving customers duting this time remains top notch. My bank for life!

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  Response from the owner

  Dear Amanda, We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We appreciate your kind words and it means to much to us that you would take the time to let us know how you feel. We look forward to seeing and serving you again soon.

• E

  Edward Rodriguez

  3.0

  I would like the friendly people to come back.

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  Response from the owner

  Dear Mr. Rodriguez, we apologize that our service did not meet your expectations. We set a high standard for ourselves and we are truly sorry to hear you did not have a positive interaction with us. I appreciate you taking the time to speak with me today to discuss your experience here in Mays Landing. I am genuinely sorry that each time you came in recently, we were so busy. Your time is valuable to you, and it is to us as well. We’d greatly appreciate the opportunity to improve your future experiences with us.

• T

  Timothy Jones

  1.0

  I just stopped by to deposit my son's scholarship check into his account (which I'm authorized to do so) and I didn't appreciate the process taking 15 to 20 minutes!! Didn't receive any explanations to what the hold up was until I pressed the "call button" 10 minutes into the transaction. The explanation didn't even come from the person depositing the check! Very unprofessional, I'm never treated this way at the branch in Atlantic City!

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  Response from the owner

  Dear Mr. Jones, we apologize that our service did not meet your expectations. We set a high standard for ourselves and we are truly sorry to hear you did not have a positive interaction with us. We are very sorry to hear that an explanation for the delay was not offered sooner and that you were not immediately assured that the delay was due to a system issue. Please call our Mays Landing Branch at 1.888.623.2633, extension 1486 to discuss the issue at your earliest convenience. We look forward to hearing from you, and we’d greatly appreciate the opportunity to improve your future experiences with us.

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