Ohio HealthCare Federal Credit Union W Dublin Granville Rd, Dublin, Ohio

Ohio HealthCare Federal Credit Union Reviews

2.9 stars based on 15 reviews

Featured Comments:

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  Pamela English

  5.0

  Thank you for taking such great care of me. You are all kind and compassionate! My money loves you!

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  Response from the owner

  Hi Pamela! You're welcome. Thank YOU for trusting our credit union with your money and time. We appreciate you taking the time to leave a review and a 5-star rating.

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  Elizabeth Zehendner

  5.0

  I've been a member (and many of my coworkers from Grant/Riverside) for almost 20 years. They have never failed me. In fact, twice they assisted me quickly & protected my accounts from hacking fraud (whch they have to lock up your account temporarily). I made a mistake on my account around Christmas years ago; they forgave me & removed the charges. They have been personal, friendly & kind- always! In fact, about 2-3 years ago, I mentioned to staff member that I thought a fraud amount was never returned to my account.This person emailed the computer tech who handles this & the funds were returned within a week. We all make mistakes. No one is perfect. Try receiving service like OHCFCU offers from Huntington bank where I was passed on through 10 people with no solution! I also was approved for a large amount of loan money due to the destruction of my rental & in three hours the money was in my account! AGAIN- try that at the large institutional banks. And many of those are closed on Saturday or are open the same hours as the credit union. Thank you OHCFCU for all the years of awesome financial care of my money!

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  Response from the owner

  Hi Elizabeth! We are so glad to hear that you have had a great experience at Ohio HealthCare FCU. Please let us know if there is anything else we can do for you!

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  jim fitzpatrick

  1.0

  Paid off a loan here. A month later, the payment was taken out of my account again, kicking that account into overdraft. When someone was contacted, it was MY fault that I didn't tell them that I didn't want them to continue taking a payment out. For a paid off loan. My fault. They then can't refund the money digitally like they took it out, but can send a cheque or cash in person. This is the most rinky-dink operation I've ever dealt with. The managers lie and spin and deflect blame. So, I'm on the hook for the overdraft fees because of their ineptitude, because I was somehow responsible to tell them to stop taking out payments for a non existent account. Stay far away from this abortion of a financial institution, nothing but grief.

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  Response from the owner

  Hi, Jim. Paying off a loan is a wonderful accomplishment and we are so sorry to hear about the trouble you have experienced. Please give us a call at (866) 254-4791, we would love to help make this right for you.

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