On Tap Credit Union Olde Wadsworth Blvd, Arvada, Colorado

On Tap Credit Union Reviews

3.7 stars based on 31 reviews

Featured Comments:

• A

  Amanda Maestas

  5.0

  Evan has assisted my Father, sister, and myself over the last year or so and he has been a tremendous help! Evan is seriously the epitome of top-notch professionalism. Highly recommend requesting his assistance directly if you need anything he will get it taken care of efficiently and timely!

  ---

  Response from the owner

  Cheers Amanda! Thank you so much for trusting us to be your financial partner and sharing your experience! We are so honored to have people like Evan on our team serving our members. We look forward to being by your family's side for years to come no matter what adventure you all decide to take on next!

• a

  aaron cummings

  1.0

  Apparently this credit union closes a half an hour early because covid starts infecting people only at 5:30pm this is the excuse I was given please fix the hours this is foolish the main reason I did like this bank was that they closed at 6:00pm I may consider a different bank

  ---

  Response from the owner

  Aaron, thank you for being our member and sharing your thoughts. We appreciate you taking the time to talk with us today about your needs and resources available for banking after hours like our ATM and Shared Branching networks. Your feedback is important to us and we hope that we can continue to serve you as our member and meet your financial needs.

• R

  Ritz Costumes

  1.0

  I wish I could share my experience here but I've contacted them 3 times now trying to open an account for my small business and a personal account and no one will ever call me back or respond to my emails. I want to get away from big banks and wanted to use ontap so bad but if this is how customer service is, I'm afraid to put any of my money with them.

  ---

  Response from the owner

  Thank you so much for contacting us to make us aware of your experience. We take a lot of pride in the service we offer and truly hope that we can still have the chance to serve you and your business as your financial partner. We will be contacting you shortly to discuss your interests in more detail and hopefully get you set up with all the right financial solutions for you and your business.

More reviews (28)