OneMain Financial Ne Sandy Blvd, Portland, Oregon

OneMain Financial Reviews

3.4 stars based on 15 reviews

Featured Comments:

• M

  Melissa Williams

  5.0

  Love these guys. Very easy to work with and flexible on terms. Quick turnaround on our loan! Thank you!

• D

  De Elle

  1.0

  Horrible customer service and rude on top of it! I'd advise go anywhere else. They act like getting the loan processed is literally not their job and it's my problem. Went here several years ago and it was fine. Something has gone downhill since.

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  Response from the owner

  Hi De Elle, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• A

  Anu

  1.0

  Just don't go there - a complete waste of time and money. I got referred to them through Credit Karma and several times by direct mail. They even left several telephone messages to contact them after initial inquiry only to waste time after going to their office to tell me they can't give a loan. Female staff who spoke on the phone and gave an appointment was someone who didn't understand English as I repeatedly told my situation and circumstances she anyway decide not bother. Or even to consult a Manager to even help me out. I repeatedly told her and offered to give her supporting documents but this staff is so limited she didn't even bother looking at them. She simply didn't want to help but stare at me as if I've come to the wrong place. When I called first I asked for the Manager Scott, but I was never connected with him.This terrible most unhelpful and inconsiderate person kept wanting to speak with me, may be earn points/credits, when she clearly displayed she is not capable of making any decisions, let alone even want help a person they have invited to do business with. It was inappropriate to say to come back when earning full pay - when a person needs a loan especially due to medical reasons and not earning full pay. I gave one star for the Location. A definite NO. Don't fall for bogus advertising and false and mis-leading promises- they give.

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