OneMain Financial Spring St, Herndon, Virginia

OneMain Financial Reviews

3.6 stars based on 16 reviews

Featured Comments:

• O

  Octavio Tardencilla

  5.0

  I personally recommend it, I do not speak English but Miss Allison Cuevas attended me and she was very kind to me, she attended me in Spanish that made me feel more comfortable throughout the process, and everything was fast and effective I recommend them

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  Response from the owner

  Hi Octavio, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes -JS

• R

  Richando Micklewhite

  1.0

  Be very careful. I only came to check the status of my first approval. After telling me the application was closed, I left then came back to a reapply.. Katelyn Lacroix is a shady character denies applicant from applying because she believes he said business loan. Went from asking me what was the reasons for my loan, then to no we cannot proceed because I said "business loan" (which is a lie I said personal business purposes). When she asked me to be more precise after I told her it would be emergency and consolidating bills, I might of said business but not business loan. But she swears I said "BUSINESS LOAN" and that's the reason for denying me from applying. So please beware or record your conversations from now on. This is exactly what happened. Why am I fighting someone for loan putting words in my mouth just to take my title and get paid off my back(Interest). Everything happens for a reason and you don't deserve my business. Profiling and disgusting. Out of character.

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  Response from the owner

  Hello Richando and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• a

  andreaq0804

  1.0

  I would NOT recommend this at ALL!!!! I’ve never felt so STUCK!!! Interest rates are too high. I pay 350, and only $40 goes to my account; the rest is interest. If I pay before the date, I still get penalized for not delivering on the due date. EVEN THOUGH THE PEOPLE ARE KIND AND RESPECTFUL. Customer services is good.

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  Response from the owner

  All standard installment loans follow a structure that applies initial payments to the interest, while final payments are applied to the principal. So long as all payments are made in full and on time; this will completely pay off your loan in the agreed terms. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. - CK

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