OnPoint Community Credit Union Sw Cedar Hills Blvd, Beaverton, Oregon

OnPoint Community Credit Union Reviews

3.6 stars based on 35 reviews

Featured Comments:

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  Irma L. Perez

  5.0

  Love OnPoint simple and quick any time I go in I have no problems at all - I regularly get cashiers checks and make deposits and no problems yet

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  Response from the owner

  Irma, Thanks for choosing OnPoint and sharing your experience! Please let us know if our branch team can help you with anything else. Best, -OnPoint

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  Lucky Girl

  1.0

  Don’t listen customer financial needs , instead of it trying to sell all possible existing bank products . was irritated by little kid, limited professional communication with all members of family during a visit, don’t listen carefully

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  Response from the owner

  Hello, We're sorry that you didn't have a pleasant experience during your recent visit. Our goal is to understand individual financial needs and engage with all our members. We apologize if that's not what you felt while visiting our branch. If possible, we would love to speak with you directly. Please consider sending us some additional details about your experience and providing your contact info here: https://www.onpointcu.com/beaverton-branch/ We hope to hear from you soon. Sincerely, -OnPoint

• T

  Travis Robicheaux

  1.0

  My mother in law and wife went into this branch to deposit money while myself and father inlaw stayed home to take care of my 2 year old. While in the branch my wife tried to deposit a check and the branch manager said " we need to see the account this is coming from " then loud enough for the entire bank to hear " miss you have no money in your account" announcing my balance and wife's balance during a pandemic and severely embarrassed my wife and mother in law. All of the representatives do NOT know the proper rules regarding checks and 2 to 3 people are contradicting each others information regarding the release time of checks. All the representatives and manager said out loud how much money was on my wife and mother inlaw. Announcing it to the entire bank. Imagine if my wife left along with her mother in law and someone knew they had a sum of money on them? Oh yeah onpoint you lost my business and I'm furious. Update 2nd visit 5/28/2022 Went in to apply for a loan. Loan officer after less than 5 minutes of talking with me immediately pointed me to the exit. She didn't take her time with me she was in a rush to get out the door at 1pm. I have everything needed to qualify for the loan but instead of taking the time to take care of me she told me to email her and said please exit out the front door. I have no interest to work with her now. Arun Singh is her name. In customer service you don't rush someone out the door to accommodate your own needs. I have a pregnant wife about to give birth in a week and I'm trying to get my loan situated.

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