Orlando Credit Union - Millenia S John Young Pkwy, Orlando, Florida

Orlando Credit Union - Millenia Reviews

2.8 stars based on 26 reviews

Featured Comments:

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  LASHAWN HOLMES

  5.0

  Shonda made the process smooth and easy! Thanks 🙏🏾 you

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  David Givens

  1.0

  This is a New Review as of 6/5/22 Can this Bank get any worse ? Looking at refinancing a 2019 to lower monthly payment pay off 18K, Value 30K Score 720 plus, asked for 20K to cover gap and all. Declined, no problem but the Loan Lady never called to state what the status was after a day or so after applying, I had to call them, This must be how Banking is being done now with humans. Management at the JYP office has changed easily 10 times in 10 years if not more, 24 hr drop box doesn't get checked daily, move money from another bank to this one it's by reg mail only for some reason and checks to them have been lost in the past. I guess they are trying, Online Banking and financial services are getting cheaper and have the ability to accommodate customers in a very productive manner without all the lack of get things done, All OFCU employees there is a Bot waiting to replace you. Ps, BOA was able to assist with this matter, I was under the impression that CU are a Community Bank and do more with the local people more so than National Banks. So far this is not the case with Inflation in 2022.

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  Response from the owner

  Thank you for providing your feedback, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 407.835.3500 and we'd be happy to answer any questions you may have and work with you to resolve any issues. Sincerely, The Orlando Credit Union Care Team

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  Natasha Morris

  1.0

  Please do not bank here. They will hold let transactions go though before deposit if they are on the same day just so they can charge a courtesy pay fee of $32. They will hold deposit until they open. Worst credit union ever. Look at the reviews. I have been with them over 8 years and the services are getting worst. I’ll be taking my money to navy federal credit Union

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  Response from the owner

  Hi Natasha! Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to us by calling 407.835.3500 and we'd be happy to speak with you further about your concerns with the credit union. Sincerely, The Orlando Credit Union Care Team

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