OUCU Financial E State St, Athens, Ohio

OUCU Financial Reviews

4.1 stars based on 29 reviews

Featured Comments:

• D

  David Harris

  5.0

  Friendly helpful staff. Very professional and patient. Excellent service,

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  Response from the owner

  David, Thank you for the review! We're happy to hear that you've had a good experience. We'll be sure to pass your comments along to our staff. Have a great day!

• K

  Kati S

  1.0

  Applied for a auto loan Monday 06/06. Did not hear anything until I called Thursday 06/09. Was told by loan officer that we had lack of credit history so it would result in us needing a down payment on a vehicle to be approved, which made no sense as we’ve had active credit history with OUCU for the last 8 years with no issues. After further look, they had confused my husbands credit with another OUCU member. I’ve left 2 calls and a email and still have not heard back from anyone in regards to the credit issue and how it got so horribly mixed up. Ended up going through another financial institution for the loan and had no issues on getting approved.

• C

  Chuck Ross

  1.0

  We had heard that the OUCU credit union was a worm and friendly experience. It was not. In attempting to join we spent three days copying, scanning, phone calls and typing but all that data was not acceptable. They requested 2022 SS data which won't be out till October 2022. This is a document that changes by +/- $100 per year but they insisted. They wore us down with rudeness. We are 78 and 80 years old with a credit rating is 835 so I am sure it wasn't our inability to be trusted. I certainly do not recommend this banking institution.

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