P1FCU 11th Ave S Nampa, Idaho

P1FCU Reviews

4.3 stars based on 51 reviews

Featured Comments:

• D

  Dustin Archer

  5.0

  I've enjoyed a professional relationship with Barry Nichols for several months now, and he is the reason my company partners with P1FCU. The excellent communication, friendly service, and overall teamwork Barry has shown make him a real asset to your fantastic credit union. You guys are the best!

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  Response from the owner

  Hi Dustin. We appreciate you taking the time to recognize Barry! We agree he's amazing, and we are grateful he's a part of our team. Thank you for choosing P1FCU, we look forward to serving you for many more years to come.

• M

  Matt Halverson

  5.0

  Proud member for 12 plus years. When we moved to Nampa 6 years ago they did not have a branch anywhere in the valley. We Stayed faithful with long distance banking though. Now here they are just 2 miles from my house. Thanks P1FCU! Keep up the great work

• J

  JayCee Gee

  4.0

  Update: After a credit card company charged my Husband's empty checking account 3x(!) because we didn't select my account, taking us for $35 in fees, MGCU could have done the same-- 3 times! I am extremely grateful they didn't. They chose not to charge us (which we couldn't have covered- meaning further penalties) without us even contacting them. What a relief! It's easy to make a costly mis-click once in a while with multiple bank accounts and cards, and I greatly appreciate a credit union which doesn't penalize this when the money is there. As for the 5* review for $5 I mentioned from over a year ago, they amended it to $5 for "a positive review", so I didn't qualify. Still, it appears they listened, and that matters to me. They earned those 2 extra stars, with an amended 5* rating if this is the new policy. Thank you, Mountain Gem. ------------ I have been a member of Mountain Gem since it was called Quinco and I was a toddler-- I'm almost 43; I wish that loyalty counted for something. Their online service still lags days behind, putting members at risk for overdraft fees (they got a family member this way, even though the money was actually deposited earlier, as records showed!), and although they waived a +/-$1 "test fee" from new businesses (which caused overdraft fees of $35ish), I am told this was a one-time "courtesy". Like other banks, they punish you for having an empty account. They are running a $5 promotional, but only for those who rate them 5 stars. I'd respect them more if they allowed honest feedback. - 1 star for that. Beware of 5-star reviews.

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