Page Honda of Bloomfield S Telegraph Rd, Bloomfield Hills, Michigan

Page Honda of Bloomfield Reviews

4.4 stars based on 509 reviews

Featured Comments:

• j

  judy rothenberg

  5.0

  Ryan was our service manager. He was wonderful. He explained everything thoroughly, and described our options in detail. The service was done promptly. We were very pleased.

• M

  Max Cohen

  1.0

  They are really bad at communicating with customers. Tried to go in April for a recall appointment and wasn't told until I showed up they don't do those on weekends. Made second appointment for July, but couldn't do it over the website because the website doesn't work properly. No confirmation about service appointment second time around so I call making sure everything is in order and if there is anything needed on my end. They say no and my appointment is in the morning. Now I am surrendering a full tank of gas for the recall because in all that time no one at Page Honda thought it would be effective to tell me, the customer, that the recall calls for totally replacing tanks and they can't save your own gas for you. Completely inept at communicating and it's quite baffling to see.

• D

  Daniel Steen

  1.0

  We bought a CPO vehicle from these folks about a year ago through a wholesaler's car buying program. A number of issues arose during this process. We were flat-out lied to about the history of the vehicle, and were told that it only had "cosmetic damage". A later search on the Honda Owner's website showed that this very dealership had replaced steering and front suspension components, and another dealership down the street had more-or-less rebuilt the entire rear end of the vehicle (bumper, tailgate, floorpan, and reinforcing structure). We also learned that we were wrong to trust this dealer's certification of the vehicle, as it turned out to have several defects that we didn't discover until after the purchase, including a 5" crack in the windshield and broken dome light (shame on us for trusting their certification process and not scrutinizing the vehicle more closely). They replaced the windshield and dome light for free (we initially decided not to write this review thanks to this), but we recently discovered that they used an aftermarket windshield that is not fully compatible with the Honda Sensing camera, and that we'll need to replace the windshield again if we want this system to work as intended. On top of this, we were given the runaround regarding the car buying program's pricing. I had bought a brand new, defect-and-history-free vehicle from them before (again, through a wholesaler's car buying program), and they did the same thing back then, so this appears more than anecdotal. My suspicion is that they rely on these programs to draw folks in, and then attempt a bait-and-switch. While the car buying program might've saved us a few hundred bucks, it wasn't worth the hassle of having to work through these folks. I would've gladly paid a little more to buy from a more trustworthy dealer. Shame on us for trusting these folks as much as we did, but we won't be making that mistake again.

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