Paramount Bank Village Square Shop Ctr, Hazelwood, Missouri

Paramount Bank Reviews

2.7 stars based on 13 reviews

Featured Comments:

• R

  Rachel Anderson

  5.0

  The people at Paramount are top notch. Russ Miller, the manager at the Hazelwood location is an outstanding gentleman. He’s goes above and beyond to help Paramounts customers with their personal banking needs

• K

  Keith Landolt

  1.0

  Horrible experience with Paramount Bank. Six months after establishing a Business Money Market Account with over $100,000, Paramount Bank decided to drop its interest rate from the promised .50% to .05% with no notice. I thought it must have been a typo when I first saw it on my statement, because I could not believe that any reputable bank could do such a thing to its customers, particularly a large depositor. When I asked why the change was made, the only answer I received was that it was a decision of the Board. Lousy customer service and absolutely no respect for its customers. Recommend that you stay away from this bank!

• A

  Ariel Maloney

  1.0

  My mortgage broker was fantastic, kind, knowledgeable in the beginning, but once they pass you off to a loan processor, don't expect any updates or communication. When you send them items, you they lose them and need them resent multiple times. I was prompt with the delivery of every financial document they requested. Once the day came for my closing, I packed up my things, traveled across the country with children and pets, and wasn't notified until 4PM the day off my closing that we would not close that day, because they failed to prepare the documents necessary. My closing was scheduled for 10AM by the way. I was stuck to pay thousands in hotel bills, travel, moving fees, food, etc. DO NOT TRUST THEM.

More reviews (10)