Pawn King E Eldorado St, Decatur, Illinois

Pawn King Reviews

4.4 stars based on 111 reviews

Featured Comments:

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  NyasiaR Barry

  5.0

  I always have a great experience when I come to Pawn King everyone is respectful and so helpful!! The new manager Michele AND the employees always greets me and my family with a smile. There’s never a time where i’m unsatisfied. LOVE TO SEE IT!!

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  Melissa Curtis

  1.0

  These ppl are rude 😡never smiling always act like they don’t want to be there or act like they don’t won’t to help you 😡if you call down and ask about your account they’re even more rude I wouldn’t tell anyone to shop or sell their . The manager Michelle has the worst smart mouth ever I know it’s someone higher than her and they need to talk to her she’s not professional and definitely not friendly 😡

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  Maija Holmes

  1.0

  The new Manager is very RUDE. She rolled her eyes, twisted neck, and popped her gum the whole time she was talking. Not to mention that she started bad mouthing and laughing to her coworkers before we left the store. We had an item we paid over $500 for, and they were offering a $5 loan over the phone. Because there was a lot of pauses and questions, i bought the item in to be sure we were on the same page. Not one time, even during her smart mouth comments were we rude. If you dont like people dont work in customer service. I didnt catch her name but shes a short, black woman, that wears braids and heavy shadow. Oh they also told me 3 different times that "they are not a retail store". Each time i responded saying i understand i didnt expect anything close to the paid price. But $5 for a $500+ electronic sounds crazy.

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