Pen Air Federal Credit Union Dogwood Dr, Milton, Florida

Pen Air Federal Credit Union Reviews

3.1 stars based on 24 reviews

Featured Comments:

• D

  Douglas Blackwell

  5.0

  Great customer service Good place to keep your money safe

• R

  Ramonika Simmons

  1.0

  Don’t do it! This bank is fraudulent. MARK PADGETT oversees service members including Jen who speak to customers of 16 years in condescending manners. They have no regard or respect to their customers. I stated they are fraudulent due to their “courtesy pay agreements” that they have. They abuse them and their customers. They are charging people overdraft fees based off of “available balances”. Meaning pending charges that actually never go through, money that you may actually still have, this bank is charging fees based off that. They are fraudulently & taking peoples money. I get it, they have to make money some kind away. But abusing your customers is sad. $29 fee. I can understand a $10 fee or maybe a five dollar fee but $29 how do you come up with that? Meaning they will charge you 29$ for a 6 dollar charge. Digging people in holes that they cannot get out of. Abuse their customers. I am a traveling registered nurse of 10 years I’ve had an consistent income of over $200,000. Money is not the issue here, it’s the principal of the way that their technical systems work. The reason I experiences this is because I’m in the process of transferring all of my funds to a different financial institution and then this happened . The representatives are completely rude And have no regard to any concern that you may have. Here’s a screenshot to show you the fee that they charged. If I have $60 in my account and $37 is deducted why are you charging me a $29 fee?

• W

  W. Moore

  4.0

  Over the past few months this location workers have greatly improved on their customer service. Love the fact I can make a deposit at the ATM and it immediately be credited to my account. The app is s great way to keep up on many banking needs.

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