PenFed Credit Union Windsor Center Dr, Windsor, New Jersey

PenFed Credit Union Reviews

4.8 stars based on 68 reviews

Featured Comments:

• V

  Vernon Liburd

  5.0

  Penfed is excellence in banking, they offer amazing financial products and services and low interest rates especially on new and used vehicles. But my all time favorite penfed product is the money market certificates , join today. Ive been a member since 2007 And base on my experience with penfed , i have made it my one stop for all banking needs. And you should too.

• D

  David J Downey

  2.0

  As a Contractor to a Leader in Defense Department Consulting, I was given a PENFED VISA for all Chargeable Expenses (Airfare, Car Rental, Hotel and Meals ). I submitted my expenses with detailed explanations and the Consulting firm paid all of my charges. The Senior Partner left the firm and I and PENFED are in conflict. I DO NOT owe a Dime and a Collection firm is 'ILLEGALLY' hounding me ( Security Credit & Glass Mountain Capital. Awaiting appropriate resolution in my Favor near term after a constructive and professional conversation

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  Response from the owner

  Thank you for sharing your feedback regarding your recent experience with Penfed Credit Union. If you would like to share more details about your experience, please email us at [email protected]. Thank you for your membership.

• K

  Kin Cheung

  2.0

  My service rep was very helpful, but the good news ends there. Going through the underwriting process was difficult because their website is not intuitive to use. Even when I upload required documents, the underwriter does not see it until I call her. This was a pain. After getting the mortgage, what I hated most was constant bombardment of mortgage insurance. They send out countless fliers that are deceptive. It just says this is urgent and important time sensitive information from your lender, please call us, without telling why. It's to sell insurance. My other mortgage company does not do that. After I hang up realizing the sales, I get nonstop calls back saying they're returning my call because I was interested insurance. I never was. I simply returned a message that said urgent. Completely annoying. Stay away. Their rates are average. Not worth the headache and hassle. I've had a much better experience with my previous lender.

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  Response from the owner

  Thank you for taking your time to review Penfed Credit Union. We can assure you this is not the experience we wish to provide for our members. If you would like to discuss your experience in more detail, please contact [email protected]. Thank you.

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