People's Credit Union W Main Rd, Middletown, Rhode Island

People's Credit Union Reviews

3.2 stars based on 9 reviews

Featured Comments:

• J

  Jeremy Moreau

  5.0

  We switched to PCU over 10 years ago, and have always been happy with their service. The majority of our banking is done online, we use their bill pay reminders and deposit checks online. The few times we've needed in-person service, it's been quick and helpful! Our car loan and line of credit were both with them, and we're not switching anytime soon.

• p

  plush master

  1.0

  I have couple of business accounts with this bank. It has happened quite a few times with me that I came to bank for deposit and teller tells me that my deposit is short. It happens twice at Kingston branch and once at Middletown branch, since then I started counted the bills and never had any issue until couple of weeks ago when I received the deposit slip at Middletown branch, I noticed that my deposit was $18 short, upon asking I was told that machine counted that money. I insisted that my amount was correct because I hand counted that amount and $18 shortage is a weird number for shortage. After 5 minutes I received a slip showing exact amount, I rang the bell and ask for explanation!!! Teller didn’t even want to tell that my balance was right and they were wrong!!! Well because of manager I let that go, but today again I am told that I am $18 short on my deposit. I even told them that it’s not possible I just counted before coming for deposit and how it’s possible that I am again same amount short just like I was two weeks ago. I was stood that they will investigate about it. I received call after two hours that my deposit is still $18 short because there balance matches!!! They should’ve blamed their machine or teller or should show me a video if amount was counting wrong!!!!!!😡😡😡😡 I will never refer this bank to anyone!!!!!!!!

• K

  Karen McCormick

  1.0

  I’ve been a customer of PCU for 25 years and must say their services have tremendously declined especially in their mortgage lending department specifically their mortgage underwriting department. They are definitely not the community credit union they once were. I will be taking my business to another local credit union where they actually hold true to being there for the people.

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