People's Trust Federal Credit Union Sage Rd, Houston, Texas

People's Trust Federal Credit Union Reviews

2.9 stars based on 26 reviews

Featured Comments:

• J

  Joseph Ballinger

  5.0

  Just started here, and have already noticed a world of difference, quite positively, from the previous credit union I was at. Certain banking policies and procedures here are much more in favor of customers and easier to manage (in my experience at least), and every time I visit this branch the staff are always really friendly, and willing to help. Thus far, VERY happy banking here

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  Response from the owner

  Joseph, Thank you very much for the kind words. We're glad you've had a positive experience thus far. Thank you for trusting us with your finances and for being a member!

• S

  Sync Adm

  1.0

  ⚠️⚠️⚠️HORRIBLE 🚧🚧🚧 Dont come here until NOV 2022 Wasted over an hour of my life tryinf to get a cashiers check for FSCU member here. They are not actually FSCU Until Nov 2022. Until then, they will treat you as a share banking branch. There is no indication of this on their website. The branch further does not know how to help FSCU member. They wasted all thia time, I called FSCU corp, they said the branch is not doing the right thing, ONLY CORP can increase your limits. Long story short, an hour of my life, they could neither get me cash nor cashiers check so i could take care od my time sensitive business.

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  Response from the owner

  Hello Sync, Thank you for providing your feedback, and we’re sorry to hear about your frustration trying to get a cashier’s check and conduct other business with us. The Galleria branch recently became a part of First Service, providing an additional branch for our members to make many transactions. Until we complete our core systems conversion on November 1, some transactions – such as account updates - will not be available to members at the former People’s Trust branches. In the meantime, you can call our Contact Center or visit our Tunnels or Gulf Freeway branch to update account information. You can see more details about this and other FAQs on our website at: https://www.fscu.com/fscu-frequently-asked-questions We apologize for any inconvenience this may have caused. We truly value your membership and hope you will give us a chance to take care of your future banking needs.

• B

  Beth Willis

  5.0

  Love the credit union. Been a member for decades.

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