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- Pillar Credit Union Rd, Barks, Marion
- Phone:
- +1 740-389-9960
- Website:
- https://www.pillarcu.com/
- Address:
- 300 Barks Rd E, Marion, OH 43302, United States
- Hours:
- Wednesday8:30AM–5PMCLOSE
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Pillar Credit Union Reviews
4.1 stars based on 22 reviews
Featured Comments:
R
Rebecca Shockey
5.0
I always receive excellent service at this location. The staff is very friendly and helpful with everything I’ve needed.
Response from the owner
Thanks for the great review, Rebecca! Glad to hear you're getting the top notch service we strive for.
H
Heather Rowedda
1.0
MARION BRANCH: You’re not going to get the customer service or credit union experience you would expect. When trying to figure out an issue with our account, the rep quickly got aggravated for no reason. Anytime you’re dealing with someone else’s money, they are going to want to ask a lot of questions in an effort to obtain understanding. Questions and the sharing of information should not invoke an emotional response from someone who is suppose to be a professional in customer service and experience. Also, saying thank you or saying goodbye when ending a conversation is far more professional than hanging up on a customer as they are speaking. Not your neighborhood or hometown credit union. UPDATE: called the Mt Gilead branch, completely different experience. She took the time to review the account, was kind, patient and provided a resolution. She also provided a solution to prevent the issue from happening again. All over the phone. The other rep refused to continue to help unless we drove at least a half hour to a branch in person.
Response from the owner
Heather, we're sorry to hear you had a negative initial experience, but glad someone was able to properly solve your issue. We'll look into this to make sure the positive experience you had is what everyone has across the board. Thanks for taking the time to let us know so we can work to improve.
U
Uknown Unknown
1.0
My stepfather tried to add me and my wife as a beneficiary. We took the paperwork that was for him to leave us as his beneficiary to the Marion branch. Once I called to see what was going on I was told that I'm not a beneficiary. TOO BAD I COULDN'T LEAVE 0 STARS.
More reviews (19)
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Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Wednesday :8:30AM–5PM
- Thursday :8:30AM–5PM
- Friday :8:30AM–5:30PM
- Saturday :8:30AM–12:30PM
- Sunday :Closed
- Monday :8:30AM–5PM
- Tuesday :8:30AM–5PM
FAQs
1. How to Get in Touch With Pillar Credit Union?
You may get in touch with them by phoning this phone number +1 740-389-9960. Filling out their online form on their website can be helpful.3. How Can I Get a Loan at Pillar Credit Union?
You can complete the online application form on their website. If you need same day loans online, you can visit WeLoans for further details.5. What if I Can't Pay Back My Loan?
The best course of action is to contact your lender if you anticipate having difficulty paying payments on your loans. Your lender may either agree to alter your due date or permit you to defer payments for a few months.
2. Where Is Pillar Credit Union? How Do I Find It?
Pillar Credit Union is at 300 Barks Rd E, Marion, OH 43302, United States. You can check the map to find the fastest way to get there. You can find more nearby loan stores in Ohio here.4. Is Pillar Credit Union an Agency or a Lender?
Pillar Credit Union is a Credit union. However, WeLoans, as an online lending broker, can assist you in connecting with more than 100+ lenders to get a loan with no credit check.6. Is Pillar Credit Union Provide Bad Credit Loans Online?
Yes. Nevertheless, if you want to obtain bad credit loans, you can try WeLoans.