Pinnacle Bank W Main St, Franklin Springs, Georgia

Pinnacle Bank Reviews

2.4 stars based on 5 reviews

Featured Comments:

• A

  Adam Presley

  4.0

  Great bank. Simple and straight forward. And the employees are helpful. Have had no problems.

• B

  Baxter Wood

  1.0

  No one working in this branch wears a mask.

• F

  Furtive Archer

  1.0

  If I could leave a 0 star review I would. This bank is not only extremely outdated and difficult to manage, their employees are also rude. I am a college student attending UGA and I always feel talked down to when trying to resolve any issues simply because I'm younger. They do not offer 24hour banking. Atm deposits can take several days to get into your account. They will not inform you that your account reached below zero until after you're charged with a overdraft fee. And even then they won't call you, they'll send a letter in the mail and "hope" you see it. I believe they make doing anything here so difficult on purpose so that you get charged overdrafts. The app they have looks and functions like an original iPhone app from 2008. Everything about this bank is confusing and takes forever to do. I went into a Athens branch to try and solve a problem I had with my account, and after waiting an hour the lady could still not get this branch on the phone. Don't bank with them. Save yourself all these headaches and go to a bank that at least offers 24hour deoposits. I can't tell you how much money ive thrown away to overdrafts because of how bad their bank operates when it come to deposits. I switched to Wells Fargo and I'm already much happier. Their app is super easy to use and you can quickly access all your information. They actually off instant 24hour deposits through their atms. Wells Fargo will even send me a text when my account is low. I was able to resolve a overdraft charge within 3 minutes on the phone. Just avoid this bank at all cost. Comunnity bank my A$$.

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