Pioneer Bank E Lohman Ave, Las Cruces, New Mexico

Pioneer Bank Reviews

4.1 stars based on 37 reviews

Featured Comments:

• A

  Aaron Casillas

  5.0

  You always hear stories about how in the old days banks really cared about their customers. I've never experienced that until my wife and I opened an account at Pioneer. Darlene was very patient and helped us set up our online banking account before we left the building. To my surprise she called the next day just to check on us and make sure we were having a great experience. Thank you Darlene and Pioneer!

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  Response from the owner

  Aaron, thank you for the five-star review. We sincerely appreciate the feedback and you, for being a valued Pioneer Bank customer.

• J

  J G

  2.0

  Took over 10 min for a simple small cash deposit. I was the only one there at the drive thru.. Front parking lot was empty

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  Response from the owner

  J G, we sincerely apologize you had issues with our products or service. Team Pioneer strives to provide our customers with the best and your comments will help us only improve. Please do not hesitate to reach out to us if you have any questions or comments. Melody Parra Pioneer Bank (575)532-7505

• B

  B

  1.0

  Poorest bank ever lol. Atm never works, branches never work lol. Waste of time .

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  Response from the owner

  We sincerely apologize you had issues with our products or service. We currently have a call to our service technician to get the ATM fixed. I know it is very frustrating when it is not working. Our lobby is currently open and we would be happy to help you. Team Pioneer strives to provide our customers with the best and your comments will help us only improve. Please do not hesitate to reach out to us if you have any questions or comments. Pioneer Bank (575)532-7505.

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