PNC Bank W Stein Hwy, Seaford, Delaware

PNC Bank Reviews

3.5 stars based on 12 reviews

Featured Comments:

• A

  Amy Bennett

  5.0

  I appreciate the awesome customer service at this location. Amber the branch manager handled my problem quickly and efficiently.

• T

  Tuwacs

  1.0

  Very horrible, a lady that worked there kept talking to me as if I was dumb. Kept asking me if I even knew what my name was, my own zip code, and if I knew what county I was in. That wasn’t the worse part she asked immediately after “do you know what a county is?” The elderly woman kept talking to me as if I didn’t know English, or as if I was “stupid.” She continues to help me get my card replaced, she cuts up my card. Then comes back and tells me they were out of cards?I heard her talking to a co-worker in the hubby next to her. Saying that another co worker should’ve checked if there was any cards before she left, but apparently did not. They both got irritated and said “I’m not surprised she didn’t check.” So not only do you have your fellow employees not talking correctly to customers, but also gossiping in front of customers? As well as your employees not doing their jobs? The customer service was very poor, and I did not like how they were talking to me. You aren’t suppose to make your customers feel that way. At the end of it, she apologized and told me to come back tomorrow. That was the only thing she did right.

• G

  George Short

  5.0

  We have used this bank for many years good bank to deal with!

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