ProFed Credit Union N Wayne St, Angola, Indiana

ProFed Credit Union Reviews

3.1 stars based on 4 reviews

Featured Comments:

• D

  Debbie Fasick

  5.0

  Robert was absolutely wonderful to work with. Our loan application was done in minutes. My interaction was that of the highest standard of respect and integrity. What great service... thanks Robert.

• j

  jason thompson

  1.0

  The amount of surprises that come from this place are astounding. Not only did I wait 2 months for get my business debit card because they forgot to submit the order twice, but at random mobile deposit checks will be held so I drove to angola to utilize the video teller, and that was zero help because the video tellers (Blake) cannot do anything with mobile deposits so then I asked if I could cancel my mobile deposit and deposit directly through the video teller system and he said no that it might cause confusion even though I suggested he make a notation on the account and he responded with that it may get overlooked. I have been having more issues with this bank than I care to count in all aspects. Not to mention checks have been coming from the same source since end of November 2021. Edit- 2nd week in a row that my check has been held for review.

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  Response from the owner

  Jason, we apologize for the trouble. Someone from the team has reached out with a solution. Please email [email protected] if you have any further questions or concerns.

• R

  Ralph Sommerset

  2.0

  Corporate policies are terrible however tellers and managers are extremely helpful within there policies and friendly.

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  Response from the owner

  Hi Adam, We are always interested in feedback from our members. Please feel free to let us know what you like to see changed. You are not just an account to us, and we want to know what we can do to continue to improve. You can e-mail your suggestions to [email protected]. We will be sure follow up with you.

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