Professional Financial Services Church St, Concord, North Carolina

Professional Financial Services Reviews

1.9 stars based on 9 reviews

Featured Comments:

• E

  Exotic Preneur

  5.0

  Nice bank for first time buyers or people with credit challenges

• N

  Nay Nay

  1.0

  This bank is annoying calling more than the people with extended warranties then they are very dishonest and vindictive I can’t stand this bank I hate I ever came across them my car has been out of service for almost 2 years and they have done nothing to help even with the warranty they said I have through the bank this bank need to be closed down they are all a waste of human lives I would suggest no one get anything through them no even a piece of gum all the reviews are true trust me they are greedy and care nothing about their customers I know we are not suppose to hate but I hate this bank literally from the bottom of my heart at this point I’m going to sale my vehicle so I don’t have to hear from none of them ever again

• T

  Tesia’s Odyssey

  1.0

  Relationship with this bank started ok. Over the years everything that could go wrong did go wrong. I was late on a few payments due to losing my job and they were pretty good about working with. Made all payments up until 8/31/19. On that day my loan expired and I was informed I would need to go into an office and sign a new loan to continue making payments. The manager at the location nearest me was on vacation and so they came and repo'd the car before I could sign the new paperwork. I'm not upset they followed policy i'm more upset they let me pay $22k on the car and I only had $2,700 left to pay the car off for good. They came and got the car and said I would have to pay the full $2,700 to get it back. After i've paid them $22k over the last 4 years. The ladies in the office have been extremely rude and have had an attitude anytime I try and call for information. Its been over 2 months since they repo'd the car and I have not gotten any information as to if it was sold or not. They always insist the only way I can get information is to come into the Concord, NC office and I have not live in NC in over 3 years and they have known this since I moved. Again not mad about them following policy more upset that after paying out $22k they were not willing to be a little more helpful in the situation. But I know banks that do this type of preditory lending never stay up for long. Only a matter of time before it all falls.

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