RBFCU - Frisco Preston Rd, Frisco, Texas

RBFCU - Frisco Reviews

3.4 stars based on 17 reviews

Featured Comments:

• S

  Simon Sokhanvar

  5.0

  Awesome place. Wayne was tremendously nice and super helpful. Thankful for RBCFU!!

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  Response from the owner

  Hi Simon, thank you for your review. We are glad to hear that Wayne was a great help in assisting you. Thank you for being a member!

• B

  Brian Holbrook

  2.0

  I’m a business customer and needed a few cashiers checks. The entire staff was great. Then, because I dared to go into branch for assistance I received the automated email below. Which really tells customers please don’t come in. Shameful! Make no mistake, this is not about my time as the email states. “Thank you for visiting an RBFCU branch today! We know your time is valuable. For faster transactions, please consider trying our convenient self-service options, including Online Banking at rbfcu.org, the RBFCU Mobile app, or an RBFCU drive-up ATM.”

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  Response from the owner

  Hello Brian, we're sorry to hear that you feel this way as this was not our intention. You are welcome inside any of our branches for assistance. We will be sure to pass along your feedback to our team so they may look further into this matter. Should you have any further concerns, please contact us at [email protected]. We appreciate you being a member.

• D

  D'Vaughn Bell

  1.0

  Everything takes way to long and is not a great place to do business or keep your money.

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  Response from the owner

  Hi D'Vaughn, we're sorry to hear about your concerns. We value our members' time and are saddened to hear you feel this way. We will pass along your review to our team so they may look further into your experience. May you please send us an email at [email protected] so we may learn more about your concerns and how our team may better serve you?

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