Regions Bank S Central Ave, Hapeville, Georgia

Regions Bank Reviews

2.8 stars based on 13 reviews

Featured Comments:

• S

  She who knows Periodt

  5.0

  Mrs Shay helped me go back on track and im so grateful for her help she took the time to hear what my need was thanks so much Mrs Shay

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  Response from the owner

  So happy to hear about your great experience with Mrs. Shay! We're so glad to have her on our team! Thanks for sharing! -Trish

• L

  Lauryn Brown

  5.0

  Very great experience, Takeila was helpful and very pleasant and knowledgeable

• J

  Jasmine Roberts

  1.0

  I come to this bank every single day and I’ve never had a problem. Today I came and the teller in the drive thru seemed to have a nasty disposition about herself. I made a business deposit that had loose change apart of the deposit. Before even attempting to count it she handed it back and informed me that the loose coins have to be rolled. I asked her how do you know it’s enough to be rolled by just looking at it and not even attempting to count it. She said “Cause it’s a lot of change” with a certain unprofessional look on her face. I took the $1 worth of Pennie’s out and replaced it with a dollar bill. The amount of time it took to take the pennies out of the deposit bag she could have utilized the coin counter that she said they didn’t have. I am a Unit Manager and one thing I despise is a lazy employee or one that doesn’t go above and beyond to satisfy their customers especially a customer that comes to make a deposit every single day. Then to top it off I ordered change and she didn’t even do that right. I ordered $200 in ones and $200 in fives she gave me $400 in fives. I guess having to do her job and count the change really threw her off. No wonder they have a 2.8 review.

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  Response from the owner

  We'd like to apologize for any trouble you have had, Jasmine. Our team would like to further discuss your experience. If we can chat, please send us an email to [email protected]. -Ana

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